UPDATE: Root Cause of AWS Outage Found

Instructure, the makers of Canvas, have made the following update:

“Amazon has informed us that they have identified the underlying root cause of the issue and they are beginning the remediation process. Our internal DevOps team continues to explore options to facilitate faster recovery.”

Thank you for waiting while Instructure continues to work with Amazon Web Services on a resolution too this issue. Please direct questions to canvas@pobox.upenn.edu.

Last Updated: 28 Feb 2017