Featured… RESOLVED: Turnitin Service Issues 20 Sep 2018 The issues affecting Turnitin and Turnitin UK users have been resolved. We apologize for any inconvenience these issues may have caused. If you have any questions, please email canvas@pobox.upenn.edu
News and Announcements Turnitin Service Issues 20 Sep 201820 Sep 2018 Currently, Turnitin and Turnitin UK users may be encountering issues when attempting to use these services. Turnitin is working to resolve this as a priority. We apologize for any inconvenience…
News and Announcements Turnitin & iThenticate Maintenance: 9/22, 11am-7:30pm EST 18 Sep 201813 Sep 2018 Turnitin and iThenticate will be unavailable on Saturday, September 22nd, 11am-7:30pm EST due to scheduled maintenance by the vendor. Instructors are encouraged to set assignment due dates that avoid scheduled maintenance windows…
News and Announcements RESOLVED: Turnitin Slowness Affecting Submissions & Reports 17 Sep 201820 Sep 2018 The issue affecting Turnitin and Turnitin UK users that resulted from a submission-backlog has been resolved. Due to this issue, users were experiencing slow submission/reporting times. Also, some users may…
News and Announcements Turnitin Slowness Affecting Submissions & Reports 17 Sep 201817 Sep 2018 Turnitin and Turnitin UK users are experiencing slow submission/reporting times. Some users may be unable to submit larger files. The system is working through a backlog of submissions. Turnitin is…
Featured… Poll Everywhere Maintenance: 9/22, 11pm-9/23, 2am 17 Sep 20187 Sep 2018 Poll Everywhere has announced scheduled maintenance for Saturday, September 22nd, 11pm to Sunday, September 23rd, 2am EST. During these times, users may experience service interruptions when accessing Poll Everywhere on the web or…
Featured… Canvas Production Release: September 15, 2018 12 Sep 2018 Canvas operates on a three-week release cycle through which features are added or updated. Courseware Support posts highlights from Canvas’s production release notes, a link to these notes, and other…
Featured… RESOLVED: PennWebLogin Problems Affecting Canvas Access 31 Aug 201812 Sep 2018 The problem affecting PennWebLogin has been addressed, and all services are currently available, including Canvas. We apologize for any inconvenience this issue may have cause. Please email canvas@pobox.upenn.edu if you…
Featured… PennWebLogin Problems Affecting Canvas Access 31 Aug 201831 Aug 2018 ISC reports a current problem with PennWebLogin. This is preventing authentication for most web-based Penn services, including Canvas, Advisor in Touch, Courses in Touch, and the Library Proxy service. ISC…
Featured… RESOLVED: 8/29 Turnitin & iThenticate Service Issues 30 Aug 201831 Aug 2018 Turnitin has resolved the unexpected hardware degradation that caused some users to experience issues with Turnitin, Turnitin UK, and iThenticate on Wednesday, August 29th. These services should now work for…
