Featured… Slow Load-Times in Canvas 15 May 201815 May 2018 Some users in Canvas may be experiencing slow load times and even page timeouts when trying to access pages within Canvas. Our vendor is working on resolving this issue. We…
Uncategorized PDFs Not Displaying in Yellowdig 27 Apr 201830 Apr 2018 PDFs attached to Yellowdig posts are not displaying. This issue has been reported to the vendor. Until this issue is resolved, Canvas discussions can be used for students to share…
Featured… Canvas Production Release: April 21, 2018 17 Apr 2018 Canvas operates on a three-week release cycle through which features are added or updated. Courseware Support posts highlights from Canvas’s production release notes, a link to these notes, and other…
Uncategorized RESOLVED: Turnitin-Feedback Studio Service Degradation 28 Mar 201829 Mar 2018 The service degradation affecting Turnitin and Turnitin UK has been resolved. During the service degradation, users may have been unable to view submissions in the Feedback Studio. Turnitin has confirmed…
Featured… Turnitin-Feedback Studio Service Degradation: 3/28 28 Mar 201828 Mar 2018 Users of the Turnitin and Turnitin UK services may be unable to view submissions in the Feedback Studio. Turnitin is working to resolve this as a priority. We apologize for…
Featured… Canvas Production Release: March 31, 2018 27 Mar 201823 Apr 2018 Canvas operates on a three-week release cycle through which features are added or updated. Courseware Support posts highlights from Canvas’s production release notes, a link to these notes, and other…
Uncategorized RESOLVED: 3/5 Turnitin Service Degradation 5 Mar 20186 Mar 2018 The service degradation affecting Turnitin and Turnitin UK has been resolved. During the service degradation, users may have experienced slowness when making or viewing Turnitin submissions. Turnitin has confirmed that…
Uncategorized Fall 2017 Start-of-Term Canvas Checklist 24 Aug 2017 The following are a few tips to help you get started with Canvas for the Fall 2017 term. 1. Create a Course Site. If you haven't requested your site yet,…
Uncategorized Resolved: Intermittent “HTTP 500 Error” Issues Affecting Canvas 10 Aug 2017 Instructure reports that the "HTTP 500 Error" page loading issues affecting access to Canvas have been resolved and that all systems are operational, according to http://status.instructure.com/ We apologize for any inconvenience…
Uncategorized Intermittent “HTTP 500 Error” Issues Affecting Canvas 10 Aug 2017 Instructure, the maker of Canvas, reports that users may see intermittent page and "HTTP 500 Error" messages when attempting to access Canvas as of 11:48 a.m. EST. Updates on these…
