Two-Step Verification for Canvas Mobile Apps on Android

To log into the Canvas Student or Canvas Teacher mobile apps on an Android device using two-step verification, first download and install the Canvas app (if you haven’t already done so) through the Play Store:

The first time you open either app, you will be prompted to select your school.

Select “Find My School,” then type in “UPenn,” “,” or “University of Pennsylvania” to access Penn Canvas at Select University of Pennsylvania when it appears as an option.

Penn Law users should select “University of Pennsylvania Law School.”

In the "Find Your School" screen, enter to find the University of Pennsylvania.
When prompted to find your school, search for and select “University of Pennsylvania.”

After choosing your school, you will be prompted to log in with your PennKey username (all lowercase) and password in the Penn WebLogin, which will trigger two-step verification.

The Penn WebLogin screen prompts users to enter their PennKey username (in lowercase) and password.
Enter your PennKey username (all in lowercase) and password in the Penn WebLogin screen.

Check the “Trust this browser” option to avoid having to go through two-step verification each time you access the app for the next 30 days. After 30 days, you will need to go through two-step verification again.

Select the "Trust this browser" option before initiating the two-step verification process to suspend the verification process in this app for 30 days.
Selecting “Trust this browser” before responding to Duo Mobile will suspend two-step verification in Canvas Student or Canvas Teacher for 30 days.

If you have signed up for Duo Mobile, select the notification that appears at the top of your device to authenticate and then select approve. You should then be automatically returned to the Canvas app. This is the recommended two-step verification method for accessing Canvas mobile apps on Android devices.

The Duo Mobile notification appears at the top of the screen. Tap on it to Approve.
Tap on the Duo Mobile notification at the top of the screen and then select “Approve.”

If you have two-step verification set up to text or call you with a code, you should receive a code shortly which you should copy or write down. You will likely have to leave the Canvas login page to access the code. After doing so, you may need to return to the Canvas app and enter your PennKey username and password again, then enter the code you received earlier.

This will trigger a new text/call code, but it is not necessary to copy or write it down.

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Last Updated: 18 Sep 2020