eleanortf Bugs & Maintenance, Third Party Tools (LTIs)

Panopto Maintenance – 3/22

Panopto will be unavailable on Sunday, March 22 from 12:30am-3:30am Eastern due to scheduled maintenance by the vendor. During this downtime, media content in Panopto and the “Class Recordings” or “Panopto Recordings” area of Canvas sites will be unavailable. 

Canvas and all other integrated tools will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance, Third Party Tools (LTIs)

Turnitin & Gradescope Maintenance – 3/7

On Saturday, March 7 from 11am-3pm Eastern:

  • Turnitin may be unavailable due to scheduled maintenance by the vendor.
    • Only assignments using the Turnitin originality checking settings (“Plagiarism Review”)  will be affected.
    • To avoid issues, instructors are encouraged to set due dates for Turnitin assignments outside of the scheduled maintenance window.
    • Students are encouraged to submit Turnitin assignments in advance of affected due dates.
  • Some Gradescope features (Exporting submissions & submitting files for Code Similarity Reports) will be unavailable. All other components of Gradescope will be operational.

Canvas and all other integrated tools will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance, Canvas Features

New Course Request Form & Form Downtime – 2/25

We’re excited to announce that a new Course Request Form will launch on February 25!

As part of the launch, the Library Course Request Form will be unavailable on Wednesday, February 25 from 9am-9:30am Eastern while we make the transition. Once this downtime is complete, the current URL will direct users to the New Form, so any existing links or bookmarks will continue to work. Instructions on how to use the new Course Request Form will be published on Canvas Info@Penn after the transition is complete.

While we do have contingencies for any site requests made after business hours on February 24, we would advise users to place any site requests before 5pm on February 24 or to wait until after the New Course Form is live on February 25.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance, Third Party Tools (LTIs)

Turnitin & Gradescope Maintenance – 2/7

On Saturday, February 7 from 11am-5pm Eastern:

  • Turnitin will be unavailable due to scheduled maintenance by the vendor.
    • Only assignments using the Turnitin originality checking settings (“Plagiarism Review”)  will be affected.
    • To avoid issues, instructors are encouraged to set due dates for Turnitin assignments outside of the scheduled maintenance window.
    • Students are encouraged to submit Turnitin assignments in advance of affected due dates.
  • Some Gradescope features (Exporting Submissions & Code Similarity Reports) will be unavailable. All other components of Gradescope will be operational.

Canvas and all other integrated tools will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance, Canvas Features

New Quizzes Maintenance – 2/1

On Sunday, February 1,from 6:02am to 9:02am Eastern New Quizzes may be unavailable in Penn Canvas and Open Canvas due to scheduled maintenance by the vendor.

This maintenance will only impact assessments created in New Quizzes.

  • To avoid issues, instructors are encouraged to set due dates for New Quizzes outside of the scheduled maintenance window.
  • Students are encouraged to submit New Quizzes in advance of affected due dates.

Canvas and all other integrated tools (including Classic Quizzes) will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance

New Quizzes Maintenance – 11/13 (3-4 AM Eastern)

On Thursday November 13 from 3am to 4am EST New Quizzes may be unavailable in Canvas due to scheduled maintenance by the vendor.

This maintenance will only impact assessments created in New Quizzes.

  • To avoid issues, instructors are encouraged to set due dates for New Quizzes outside of the scheduled maintenance window.
  • Students are encouraged to submit New Quizzes in advance of affected due dates.

Canvas and all other integrated tools (including Classic Quizzes) will be available and unaffected by this maintenance.

Please direct questions or concerns to: canvas@pobox.upenn.edu.