LTIs, tools, and integrations not native to Canvas.
Content in the Course Materials @Penn Libraries button may be unavailable on Sunday, May 10, 3am-6am Eastern due to scheduled maintenance by the vendor.
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu
Beginning November 2nd, 2026, Panopto recordings that have remained untouched in the stale archive for 26 months are scheduled for deletion under our retention policy. This retention policy will then continue to apply going forward, so that any unviewed content sitting untouched in the stale content archive will be deleted after 26 months, on a rolling basis.
If you need to keep an archived recording, please take action before November 2nd.
To keep an archived recording:
Panopto’s documentation explains that restored videos receive a 30-day grace period, and continued viewing or modification postpones future retention actions. Restoration can take from a few minutes up to 48 hours, and in some cases longer depending on the system load. If you want to keep a recording outside Panopto, you may also download it as an MP4, provided downloads are enabled for that video, and save it to an approved cloud storage platform such as PennBox, OneDrive, Google Drive, or Dropbox.
A few storage notes:
Please review any archived recordings you may need and restore or download them before November 2026.
If you have questions or would like help identifying important recordings, please contact ISC.
Penn is upgrading from the Gradescope LTI 1.1 to the LTI 1.3 integration and we wanted to share some important information about this transition.
Why are we making this change?
What Steps Do I need to take in my courses?
What happens to Gradescope content from Spring 2026 and earlier terms?
Please contact canvas@pobox.upenn.edu with questions or for assistance with this transition.
Panopto will be unavailable on Sunday, March 22 from 12:30am-3:30am Eastern due to scheduled maintenance by the vendor. During this downtime, media content in Panopto and the “Class Recordings” or “Panopto Recordings” area of Canvas sites will be unavailable.
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
On Saturday, March 7 from 11am-3pm Eastern:
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
The issue with automatic Zoom meeting recording through the Canvas integration has been resolved by the vendor. Zoom meetings created through the Canvas integration and set to auto-record to the cloud should now automatically record as expected.
If you encounter any ongoing issues with automatic Zoom recording through the Canvas integration, please email canvas@pobox.upenn.edu.
On Saturday, February 7 from 11am-5pm Eastern:
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
When a series of Zoom meetings is created through the Canvas integration and set to auto-record to the cloud, that setting gets turned off if a user with a non-student role clicks the Zoom tab. This issue has been reported to the vendor and they are working to resolve it as soon as possible. We recommend that instructors verify that Zoom meetings are recording once they start.
If you have any questions, please email canvas@pobox.upenn.edu.
Gradescope, iThenticate, Turnitin, and PollEverywhere are now working. Canvas is still experiencing an outage.
While Canvas is inaccessible, you can access these tools directly at Gradescope.com, iThenticate.com, Turnitin.com, and Polleverywhere.com.
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Unfortunately, several of our tools (including Canvas) are currently impacted by an ongoing Amazon Web Services (AWS) outage this morning.
You may be unable to login or encounter significant performance issues for Canvas, Gradescope, Poll Everywhere, and Turnitin until this is fixed by Amazon. You can follow the progress below for specific tools, and we will update you once we hear that service has been restored.
If you have any questions, please email canvas@pobox.upenn.edu.
