LTIs, tools, and integrations not native to Canvas.
Panopto will be unavailable on Sunday, March 22 from 12:30am-3:30am Eastern due to scheduled maintenance by the vendor. During this downtime, media content in Panopto and the “Class Recordings” or “Panopto Recordings” area of Canvas sites will be unavailable.
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
On Saturday, March 7 from 11am-3pm Eastern:
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
The issue with automatic Zoom meeting recording through the Canvas integration has been resolved by the vendor. Zoom meetings created through the Canvas integration and set to auto-record to the cloud should now automatically record as expected.
If you encounter any ongoing issues with automatic Zoom recording through the Canvas integration, please email canvas@pobox.upenn.edu.
On Saturday, February 7 from 11am-5pm Eastern:
Canvas and all other integrated tools will be available and unaffected by this maintenance.
Please direct any questions or concerns to canvas@pobox.upenn.edu.
When a series of Zoom meetings is created through the Canvas integration and set to auto-record to the cloud, that setting gets turned off if a user with a non-student role clicks the Zoom tab. This issue has been reported to the vendor and they are working to resolve it as soon as possible. We recommend that instructors verify that Zoom meetings are recording once they start.
If you have any questions, please email canvas@pobox.upenn.edu.
Gradescope, iThenticate, Turnitin, and PollEverywhere are now working. Canvas is still experiencing an outage.
While Canvas is inaccessible, you can access these tools directly at Gradescope.com, iThenticate.com, Turnitin.com, and Polleverywhere.com.
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Unfortunately, several of our tools (including Canvas) are currently impacted by an ongoing Amazon Web Services (AWS) outage this morning.
You may be unable to login or encounter significant performance issues for Canvas, Gradescope, Poll Everywhere, and Turnitin until this is fixed by Amazon. You can follow the progress below for specific tools, and we will update you once we hear that service has been restored.
If you have any questions, please email canvas@pobox.upenn.edu.
