eleanortf Bugs & Maintenance, Third Party Tools (LTIs)

Turnitin & Gradescope Maintenance – 2/7

On Saturday, February 7 from 11am-5pm Eastern:

  • Turnitin will be unavailable due to scheduled maintenance by the vendor.
    • Only assignments using the Turnitin originality checking settings (“Plagiarism Review”)  will be affected.
    • To avoid issues, instructors are encouraged to set due dates for Turnitin assignments outside of the scheduled maintenance window.
    • Students are encouraged to submit Turnitin assignments in advance of affected due dates.
  • Some Gradescope features (Exporting Submissions & Code Similarity Reports) will be unavailable. All other components of Gradescope will be operational.

Canvas and all other integrated tools will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu.

eleanortf Bugs & Maintenance, Canvas Updates, Third Party Tools (LTIs)

Outage – Canvas, Gradescope, Turnitin, PollEverywhere Down (10/20/25)

UPDATE 11:37 AM ET

Gradescope, iThenticate, Turnitin, and PollEverywhere are now working. Canvas is still experiencing an outage.

While Canvas is inaccessible, you can access these tools directly at Gradescope.com, iThenticate.com, Turnitin.com, and Polleverywhere.com.

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10:00 AM ET

Unfortunately, several of our tools (including Canvas) are currently impacted by an ongoing Amazon Web Services (AWS) outage this morning. 

You may be unable to login or encounter significant performance issues for Canvas, Gradescope, Poll Everywhere, and Turnitin until this is fixed by Amazon. You can follow the progress below for specific tools, and we will update you once we hear that service has been restored.

If you have any questions, please email canvas@pobox.upenn.edu.