When a series of Zoom meetings is created through the Canvas integration and set to auto-record to the cloud, that setting gets turned off if a user with a non-student role clicks the Zoom tab. This issue has been reported to the vendor and they are working to resolve it as soon as possible. We recommend that instructors verify that Zoom meetings are recording once they start.
If you have any questions, please email canvas@pobox.upenn.edu.
Access to Canvas has been restored by the vendor and this issue has been resolved as of 9pm Eastern.
Please report any continuing issues to canvas@pobox.upenn.edu
Canvas is still inaccessible for all US customers. We will continue to monitor this evening (10/20) and share any updates as we receive them.
Please see the Canvas status page for the most up to date information on this outage.
If you have any questions, please email canvas@pobox.upenn.edu.
Gradescope, iThenticate, Turnitin, and PollEverywhere are now working. Canvas is still experiencing an outage.
While Canvas is inaccessible, you can access these tools directly at Gradescope.com, iThenticate.com, Turnitin.com, and Polleverywhere.com.
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Unfortunately, several of our tools (including Canvas) are currently impacted by an ongoing Amazon Web Services (AWS) outage this morning.
You may be unable to login or encounter significant performance issues for Canvas, Gradescope, Poll Everywhere, and Turnitin until this is fixed by Amazon. You can follow the progress below for specific tools, and we will update you once we hear that service has been restored.
If you have any questions, please email canvas@pobox.upenn.edu.
