Not Receiving Email Notifications? You Might Need to Confirm Your Email Address

Users who have not confirmed their email addresses in Canvas do not receive email notifications. If you notice that you are not receiving email notifications, please check to see if your email address is confirmed by clicking on Account > Settings in the upper left corner of Canvas.

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In the right margin of the “Settings” page, click on the email address you need to confirm (the email address will appear in blue text).

Cursor clicking on the email address that needs to be confirmed.
Click on the email address you need to confirm.

 

 

 

 

 

 

In the “Confirm Email Address” window, click on the Re-Send Confirmation link.

"Re-send Confirmation" link display.
Click “Re-Send Confirmation” to receive a new confirmation email from Canvas.

Check your email inbox for the confirmation email and follow the instructions to finalize your email confirmation. If you do not see the email in you inbox, check you spam folder.

Please contact Courseware Support at canvas@pobox.upenn.edu if you have any questions.