Upcoming Changes to BlueJeans

Desktop computer with a bullhorn icon on the screen.

Over the past two years, the availability and capabilities of video conferencing tools have greatly expanded on campus, leading to a glut of services with overlapping capabilities. As such, and in line with decreased use of the BlueJeans Meetings service, the Penn Technology Investment Committee has recommended removing BlueJeans from the Common Good service portfolio next fiscal year (begins July 1, 2022). On July 1, 2022, BlueJeans Meetings users will lose access to their accounts, and the built-in Canvas integration will be turned off.

A transition team has been working with the IT community across Penn to understand the impact of transitioning off BlueJeans. The decision has been made to discontinue the BlueJeans Meetings service. We ask that you contact your local IT organization if you think you might be impacted by this move.

Who Is Affected?

All current BlueJeans meetings service users will be affected by the changes.  This change does not directly impact BlueJeans Events.


Penn currently offers two alternative video conferencing options for those using BlueJeans.

  • Zoom: PennZoom is available to active faculty, staff, and students, including for academic use, and is integrated with Canvas. For more information, please see Zoom Resources for Users.
  • Teams: Microsoft Teams is available to all users that have an active PennO365 account, and is recommended for meetings in administrative settings. Teams integrates with the Microsoft environment seamlessly, including your O365 email and calendar, as well as OneDrive and Sharepoint.

What Do I Have To Do?

Review your current use of BlueJeans and contact your local service provider or IT organization if you have any major concerns about transitioning to one of the alternative options.

If you have recordings in BlueJeans that you would like to keep after the service is retired, you will need to download your recordings from the BlueJeans console and store them elsewhere before July 1, 2022. We strongly recommend that you speak to your local IT service provider for guidance on where to store your recordings.


If you have any questions, please contact your local IT support provider. If you’re not sure who to contact, find your support provider. For more information on available video conferencing tools, please visit the Video Conferencing Tools guide.

Leave a Reply