To better manage required maintenance and lessen the need for emergency maintenance, regular maintenance windows will be implemented in Canvas beginning in July 2021. Most maintenance windows will take place sometime between the hours of 12:05 am and 4:05 am EST on the 1st and 3rd Thursday of each month.
The first maintenance event that follows the new windowed approach has been announced for July 15th.
- Penn Canvas may be unavailable on Thursday, July 15th for up to two minutes from 2:05am to 4:05am EST.
- Open Canvas may be unavailable on Thursday, July 15th for up to two minutes from 1:05am to 3:05am EST.
The vendor is only expecting a two minute downtime for each instance during these ranges on July 15th. During this time users will not be able to access or login to Canvas.
Notification of maintenance window downtime will be posted in Canvas and on the InfoCanvas site closer to the date.
For more about Instructure’s scheduled maintenance windows, please see their blog post and documentation. Please direct any questions to firstname.lastname@example.org.