Problem Inserting Panopto Videos in Canvas Pages

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Due to a change in the 7/13 Canvas Release, we are currently encountering problems inserting Panopto content into Canvas pages. Attempting to insert a Panopto video into a Canvas page that already has content produces an HTTP 500 error.

PanError

Previously uploaded Panopto content is unaffected by this issue.

Instructure and Panopto are working to resolve this issue as soon as possible. Updates are being posted to: https://support.panopto.com/s/question/0D51O000061j8iLSAQ/panoptocanvas-mashup-button-issue

Please direct any questions or concerns to canvas@pobox.upenn.edu

Last Updated: 20 Oct 2021

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