When we delete a file from the “Files” area of our site, which we often do while course-building or revising, any link to that file that exists on a Page breaks. Users see the following when they click on the broken link:
It’s common for instructors to revise course documents many times before the start of a semester. Items like the course syllabus and other information that’s subject to change tend to undergo a thorough drafting process before the first day of class, and often instructors will revise syllabi during the semester for adjustments to the course. If an instructor uploads early versions of such documents to Canvas and adds Page links for these files, it is important that they remember to re-upload the revised document to Canvas and then replace the broken file link with a new file link. Canvas will not connect the new file to the old file link.
We recommend following this procedure when replacing old files with revised ones in Canvas:
1. Delete the old file from the Canvas site:
2. Upload the revised file to the “Files” area of you Canvas site:
3. Go to each Page that has a link to the old file and open in the editing view:
4. Delete the broken file link.
5. Add a link to the revised file and save the changes:
*The same steps apply to anywhere in Canvas with the Rich Content Editor. The only difference will be where you go for step 3 (“Home,” “Syllabus,” etc.).
How to Stay Organized with File Links
It’s easy to see how uncovering every broken file link can become unmanageable if we aren’t sure where we’ve added these links. To make file-link deletion easier, as well as to have a quick reference for where you’ve put file links in your site, we recommend using a file-link log. You can use this record to go back and delete the broken links if you ever delete a file. We recommend using as spreadsheet (please see example below), but any method you use to keep this information organized should do the trick.
Please click screenshot to enlarge.
Please contact Courseware Support at email@example.com if you have any questions.
Last Updated: 1 Sep 2015