Due Date Issue in Canvas

Our vendor has notified us of an issue affecting users at multiple institutions. Students have been reporting that they are seeing incorrect due dates–that is, the due dates they see are different from what their instructors have given.

Until the issue is fixed, please have your students follow the due date that appears for an item in the ”Assignments” area of your site, not the due date that appears when they click on the link for the item. The due date in the ”Assignments” area is correct; the due date that appears on the page through the link (it’s where students see information about the assignment and submit online assignments) is incorrect.

Our vendor’s engineering team is working on a solution for this issue now. Courseware Support will post updates from our vendor to the Canvas at Penn blog. We apologize for any inconvenience this issue may cause.

Last Updated: 10 Nov 2014

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